Our Promise
Elaris Diamond Warranty
Last updated [DATE]
Draft — pending legal review. This page is a structural template, not finalized legal text. Do not rely on it, and replace the bracketed placeholders with reviewed content before this page is linked from a live checkout or marketing campaign.
Every diamond we sell is ethically sourced and independently inspected before it reaches you. The Elaris Diamond Warranty is our commitment to standing behind that promise for as long as you own the piece.
What's covered
- Manufacturing defects in workmanship, for [X years] from the date of purchase.
- Free annual cleaning and inspection at any Elaris store. [Confirm cadence/availability.]
- [Confirm: diamond loss/chip cover, re-tipping of prongs, rhodium replating for white gold, etc.]
What's not covered
- General wear and tear, accidental damage, or loss.
- Damage from repairs or alterations carried out by a jeweller other than Elaris.
- [Confirm any other exclusions.]
How to make a claim
Bring your piece and proof of purchase (your order confirmation or receipt) to any Elaris store, or contact us to arrange a mail-in inspection.
This warranty is in addition to, and does not limit, your rights under the Australian Consumer Law.